How to stay in Touch with Customers
It’s important to stay in touch with customers who have used your services in the past. Obviously there are many reasons for that. But what’s probably the upmost on your list is that you don’t lose that customer to another business in your same field. If that happens then you aren’t doing your best to keep the business. Since once you have performed a service for a customer it should be much easier for you to get their loyalty and repeat business. Studies have shown this to be true. So what are you doing today to stay in touch with them?
Have you ever noticed how when you go to any presentation of seminar they always want you email address? I know I have seen that many times. Do you know the reason for this? It’s so they can stay in touch with you. Because they know that since you have already taken action by coming to their event, it should be easier to get you to buy something from them in the future .
There are actually many different ways to do this, you could send them a sales letter or post card. That works well; however, this is usually more expensive. Another way is to call them directly, and that is very time consuming, and who’s got that much time to use for that purpose when you’re busy working jobs!
The solution to your dilemma is to send them something they’ll find useful. This is a subtle way to stay in touch with them, and at the same time be marketing your services to them. What I am taking about are coupons. Why not just send them a coupon? Coupons are a great way to stay in touch, and also drum up new business at the same time. Your customer will be glad to get them, and most likely save them for future work. This keeps you on their mind for when they need your services again.
So don’t take coupons for granted, they really are a great way to stay in touch with your customers and keep them from going to your competition.
And the good news is that you can do this right from your phone. All you will need is to download the app that can do this for you. The app is easy to use and you will find it to be indispensable to you.
So don’t delay get the app it’s available at Google Play and at Apple iTunes stores.
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